Terms and Conditions

Product

Himalayan Salt Lamps are unique. They are natural as in they contain veins, cracks and striations. Colours will vary as will shapes, weight and size within product styles. We cannot guarantee exact shape, size or colour. All pictures / images of products are examples of the product, as due to the uniqueness of each product there will be variances. Be guaranteed you are acquiring a unique, naturally beautiful product from The Salt Lamp Company.

Prices

All Prices include GST.

Prices may change without notice.

Payment Terms & Terms and Conditions

Payment is required when you place your order. We ship Nationally within Australia, however we do not ship Internationally.

The Salt Lamp Company DO NOT ship INTERNATIONALLY. If you have failed to read our Terms and Conditions and process an order we will deduct a fee from your order / paid amount as we are charged fees to refund you and unfortunately we are not able to absorb these fees and charges due to your inability to read our Terms and Conditions. 

Terms and Conditions re: INTERNATIONAL SHIPPING ( WE DO NOT SHIP INTERNATIONALLY) 

The Salt Lamp Company DO NOT ship INTERNATIONALLY. If you have failed to read our Terms and Conditions and process an order we will deduct a fee from your order / paid amount as we are charged fees to refund you and unfortunately we are not able to absorb these charges due to your inability to read our Terms and Conditions.

Gift Certificates 

We don't offer gift certificates at this point in time.

Shipping / Delivery

Please read our Delivery / Collection tab. 

We ship Nationally within Australia. Collection is available from Mundoolun, Queensland by appointmnt.

We DO NOT ship INTERNATIONALLY. (Read our Terms and Conditions above)

Returns

Return Authority is to be requested by emailing info@thesaltlampcompany.com.au

The Salt Lamp Company must be contacted within 2 days of receipt of product/s to obtain a Return Authority. Returns are not accepted if the product is not a satisfactory colour, shape, size or weight as they are all unique products or if you change your mind. Bulbs are a consumable item and will be required to be replaced in due course. No refunds on freight.

Bulbs & Power Cord:

Two Bulbs & One Power Cord is supplied with your lamp.

Please note: Bulbs do not last forever they are a consumable item and will be required to be replaced in due course.

Returns are to be posted to:

The Salt Lamp Company

42 William Humphreys Drive

Mundoolun Qld 4285

Australia